follow these steps: 1- download the ROCKXP software from the link: rapidshare.com 2- then open it -- and click in I AGREE 3- then goto the WINDOWS KEY tab 4- then CLICK in SCAN button 5- after SCANNING paste this key in the "Change your key" link (where an icon of KEY is displaying): V2C47-MK7JD-3R89F-D2KXW-VPK3J 6- then click on MODIFY button.... 7- now download ORIGINAL setup of media player 11 or IE 7 from here: www.microsoft.com ____ open the software, there will be an VALIDATE WINDOWS ...