Premiere Speakers Bureau: Exclusively Representing the World's Most Compelling Speakers Phillip Van Hooser, Keynote Speaker, Author and Expert of Leadership and Customer Service Phillip Van Hooser has spoken, written and consulted on leadership and customer service issues worldwide since 1988. A former FORTUNE 500 manager, Phil knows firsthand the leadership and customer service methods that work -- and the ones that should be left in the textbook. You can be sure the strategies he offers have been tested in the real world and will produce results. And as a veteran keynote speaker, Van Hooser has the expertise to deliver these ideas in an entertaining, thought provoking manner that makes an immediate connection with your people. Corporate executives and audiences give him rave reviews for connecting and interacting with people at all levels like this comment from Dan Daniel, President, ArvinMeritor LVA: "Phillip Van Hooser has a unique gift in his ability to connect with people at all levels in any organization. He takes leadership and customer service principles which can be difficult to practice on a daily basis and communicates them clearly and in a common sense manner so that everyone can relate them to their own situation." Van Hooser is also a successful business author. His latest book, "Willie's Way: 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty," presents a proven model for improving profitability and build long-term loyalty with your customers. A member of the National Speakers Association since 1988, Phil has more than 2500 presentations to his credit. He has also earned NSA's Certified Speaking Professional designation and currently serves on NSA's Board of Directors. In 2006, Phil was inducted into NSA's Council of Peers Award for Excellence Speaker Hall of Fame. Phil's clients include such well-known corporations as P&G Pharmaceuticals, BlueCross BlueShield, Lockheed Martin, KPMG and Verizon Connected Solutions.