Airlines Almost Angry Apologies Calm Canceled Cancelled Company Customers Executives Faulty Few Fix Flights Groundings Hundreds Jets Marking Mass Offered Profuse Sacramento Straight Third Thursday Travel Vouchers Wiring
American Airlines canceled more than 900 flights Thursday to fix faulty wiring in hundreds of jets, marking the third straight day of mass groundings as company executives offered profuse apologies and travel vouchers to calm angry customers.
CBS Sacramento | April 10, 2008
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