Robert I. Sutton (Stanford)

Robert Sutton and Mike Rothenberg discuss "breakthrough" ideas in Sutton's latest book about dealing with difficult and conflicting relationships in a work environment. Sutton describes strategies to deal with "jerks" in an organization, and he illustrates the application of his ideas by using real-world examples sourced from readers' email responses to his new book.

Stanford | May 30, 2007

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