Outsourcing, Consulting, Global, Advisors, IT Enabled Services, Offshore, Neares

We are ITESA, a People Convergence Advisory and Consulting Firm. Since 2001, we've been a call center and business process community. Focused on global investment, in outsourcing, building, buying or leasing, we connect users, providers, agencies and associations with key information to position and grow their people, operations and infrastructure. Register, as registration is free and easy. With quick access to information, collaborative tools, videos, white papers and presentation postings you can connect and grow your knowledge base. If you represent a non-profit association, academic institution or foreign direct investment group, we invite you to contact us to post and promote your interest. Our Global Advisors live in North America, Asia Pacific, Central and Latin America, Europe, Middle East and Africa. Our consultants have managed or consulted to many of the Fortune 500 operations, and act as "trusted advisor's" to CFO's, CIO's, and CTO's. As we quickly we "drill down" to assess benchmarks, transactions and optimization requirements to capture value. We guarantee our engagements with results. Ask about our performance guarantee. If you engage members of our consultant network you can access specific research, scorecard methodologies to expand operations, or implement process redesign assessments, to capture value or address productivity/quality. We are focused on the following call center and business process areas: * Strategy Assessment, Marketing Planning and Execution * Sourcing, Site Selection, Vendor Selection, Alliances or Build-Transfer * Quality and Process Management & Human Resource Development * Telecommunications/Technology Integration of Voice and Data Our clients value our knowledge, methodologies, global research. You will value our community, where you can find information on operational benchmarks, practices and requirements that follow the following cycle:

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Google Video | August 7, 2007

Tags:. .sourcing. .position. .operations. .middle. .grow