GERMANY: A German restaurant replaces its waiting staff with touch screen computers and an automated rail link

A German restaurant has replaced its waiting staff with a touch screen computers and an automated rail link. A restaurant in Germany has taken a radical step to eliminate slow service and surly waiters -- it has replaced them with a fully automated rail link. Diners at the newly opened Nuremberg restaurant, 's Baggers, place their orders via a touch-screen computer. There are no waiters in sight. The dishes come circling down directly to diners on an elaborate spiral rail network that descends from the second floor kitchen. Despite its futuristic concept, the restaurant's menu focuses on traditional Bavarian meat and potato-based fare. A restaurant spokeswoman said 's Baggers, which seats 100, was fully booked every night and that "costs had been cut in half". Main courses cost around 10-15 euros ($14-$20). Nevertheless, the restaurant, which takes its name from a local fried-potato dish, admits it is not perfect. Some customers have complained that dishes get stuck on the tracks, forcing staff to give them a helping nudge with sticks.

ITN Source | September 3, 2007

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